Privacy Policy - 2

PRIVACY AND SECURITY POLICY

All services provided on this website are owned and operated by Crossroads Travel.

Our company may collect personal data for various purposes. How personal data is collected, how it is used, and how it is protected are explained below.

Due to the nature of our services, our website may collect certain personal information from users, such as name and surname, company information, telephone number, address, or email address, through membership forms, contact forms, or surveys.

From time to time, our company may send campaign information, updates about new services, and promotional offers to customers and members. Users may choose whether or not to receive such communications during registration and can later change their preferences through their account settings or via the unsubscribe link included in emails.

Personal information submitted electronically to our website will not be disclosed to third parties, except for the purposes and scope defined in the User Agreement.

Our company records and uses IP addresses to identify system-related issues and to resolve potential problems or disputes related to the services provided. IP addresses may also be used for general user identification and demographic analysis.

Personal data may be used by our company or business partners for direct marketing purposes, statistical analysis, database creation, and market research, provided that user identities are not disclosed.

Crossroads Travel commits to keeping all confidential information strictly private, treating confidentiality as an obligation, and taking all necessary technical and administrative measures to prevent unauthorized access, disclosure, or misuse.


CREDIT CARD SECURITY

Our company prioritizes the security of customers who make payments through our website. Credit card information is not stored in our systems.

During the payment process, transactions are protected using 128-bit SSL (Secure Sockets Layer) encryption. Credit card information is encrypted and transmitted directly to the relevant bank for authorization. Our company cannot view or record credit card details under any circumstances.

To prevent fraud, payment, billing, and delivery details may be verified. If necessary, the customer or the relevant bank may be contacted to confirm the information.


MAIL ORDER CREDIT CARD SECURITY

Identity and credit card information provided via mail-order forms are kept confidential and stored for up to 60 days for potential bank disputes, after which they are securely destroyed.


THIRD-PARTY WEBSITES AND APPLICATIONS

Our website may contain links to third-party websites. Crossroads Travel is not responsible for the privacy practices or content of these external websites. This Privacy Policy applies only to our website.


EXCEPTIONAL CIRCUMSTANCES

User information may be disclosed to third parties only in the following cases:

  1. When required by law, regulation, or legal authority
  2. To fulfill obligations under agreements with users
  3. When requested by authorized administrative or judicial authorities
  4. To protect the rights or security of users

EMAIL SECURITY

Please do not share credit card numbers or passwords via email. Emails may be accessed by third parties, and our company cannot guarantee email security.


BROWSER COOKIES

Our website uses cookies to enhance user experience and gather statistical data. Cookies help analyze site usage, personalize content, and improve services. Users may disable cookies through their browser settings if desired.


POLICY UPDATES

Crossroads Travel reserves the right to modify this Privacy Policy at any time. Changes become effective upon publication on the website.

For questions or suggestions regarding this Privacy Policy, please contact us using the information below.


Company Name: Crossroads Travel

Email: info@crossroadstravel.com

Telephone: +90 554 586 08 14

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