Distance Sales Agreement

DISTANCE SALES AGREEMENT

1. PARTIES

This Distance Sales Agreement (“Agreement”) has been executed between the following parties under the terms and conditions set forth below.

BUYER

(hereinafter referred to as “BUYER”)

Name / Surname:

Address:

SELLER

(hereinafter referred to as “SELLER”)

Company Name: Crossroads Travel

Address:

Phone: +90 554 586 08 14

Email: info@crossroadstravel.com

By accepting this Agreement, the BUYER agrees in advance that once the order subject to this Agreement is approved, they will be obliged to pay the order price and any additional costs such as taxes or service fees, and that they have been duly informed thereof.


2. DEFINITIONS

For the purposes of the interpretation and application of this Agreement, the terms below shall have the meanings assigned to them herein:

MINISTER: Minister of Customs and Trade

MINISTRY: Ministry of Customs and Trade

LAW: Consumer Protection Law No. 6502

REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014 / 29188)

SERVICE: Any consumer transaction other than the supply of goods, performed or promised in return for a fee

SELLER: Crossroads Travel

BUYER: A natural or legal person acquiring a service for non-commercial purposes

SITE: Website of the SELLER

AGREEMENT: This Distance Sales Agreement

SERVICE CONTENT: Tours, travel services, transfers, accommodation and related tourism services

3. SUBJECT

This Agreement regulates the rights and obligations of the parties in accordance with Law No. 6502 and the Regulation on Distance Contracts regarding the sale and performance of travel and tour services ordered electronically by the BUYER through the SELLER’s website.

Prices displayed on the website are sales prices and remain valid until updated.


4. SELLER INFORMATION

Company Name: Crossroads Travel

Phone: +90 554 586 08 14

Email: info@crossroadstravel.com

5. BUYER INFORMATION

Person Receiving the Service:

Address:

Phone:

Email:

6. ORDERING PERSON INFORMATION

Name / Surname:

Address:

Phone:

Email:

7. SERVICE INFORMATION

7.1. Details of the service (tour content, duration, number of participants, inclusions, exclusions) are published on the SELLER’s website.

7.2. Prices announced on the website include all applicable taxes unless otherwise stated.

7.3. Total service price, payment method, billing information, service date, and service location are clearly displayed during the booking process.


8. INVOICE INFORMATION

Invoices are issued electronically and sent to the email address provided by the BUYER.


9. GENERAL PROVISIONS

9.1. The BUYER confirms that they have read and understood all preliminary information regarding the service, price, payment method, cancellation, and performance details before confirming the order.

9.2. The SELLER undertakes to provide the service in accordance with the information and standards specified on the website.

9.3. If the service cannot be provided due to force majeure or unforeseen circumstances, the BUYER will be informed and offered rescheduling or refund options.

9.4. The SELLER reserves the right to make minor program changes when necessary, provided that the core service content is preserved.

9.5. The BUYER agrees that communications related to marketing, information, or notifications may be sent via email, phone, or SMS.


10. RIGHT OF WITHDRAWAL

10.1. In accordance with the Regulation on Distance Contracts, the right of withdrawal does not apply to services that are provided on a specific date or period, including tours, transportation, accommodation, and leisure services.

10.2. Cancellations and refunds are subject to the cancellation policy specified on the relevant tour or service page at the time of booking.


11. SERVICES NOT SUBJECT TO RIGHT OF WITHDRAWAL

Tour packages, daily tours, transfers, accommodation services, flight tickets, event-based services, and services performed on a specific date are excluded from the right of withdrawal in accordance with Article 15 of the Regulation.


12. DEFAULT AND LEGAL CONSEQUENCES

In case of default arising from credit card payments, the BUYER agrees to be liable to the relevant bank and to compensate the SELLER for any damages incurred due to delayed or failed payment.


13. COMPETENT COURT

Disputes arising from this Agreement shall be resolved by the Consumer Arbitration Committees or Consumer Courts at the BUYER’s place of residence or where the transaction took place, within the monetary limits set by applicable law.


14. ENFORCEMENT

This Agreement enters into force once the BUYER completes the payment process on the website. By completing the order, the BUYER is deemed to have accepted all terms of this Agreement.


SELLER: Crossroads Travel

BUYER:

DATE:

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